GENERAL

Farmers Pet Store is based in the United States, where the company's headquarters is also locatedOur online store is open 24 hours a day, and you can rest assured that your orders are handled securely and with the utmost care at all times.
Yes! If this happens, we are truly sorry. If the item's defect is deemed valid, We will take care of you and cover all costs. We will send you a new product. We will make sure to correct the issue ASAP!
When you order multiple items at a time, they may be shipped separately as some items are located locally and some international fulfilment centres. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. So please don't panic if you don't receive all of your items at once…they are all on the way.
We respond to customers within 12 hours or maximum of 24 hour and sooner, if possible!
Once an order has been received, please allow approx. 1 - 2 business days for processing before the order is shipped. Once the order has been shipped, we will send you an email containing the delivery information.
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
  1. Start shopping by browsing through our catalog and clicking on a product that you want to order.
  2. You can see the product details, fit and sizing, and available options on the product page. You can also change the quantity of your order from this page, after that click on "Proceed To Checkout" button to add it to your shopping cart.
  3. On your shopping cart page, you can also view the estimated shipping price, or to compute the final shipping price, please login. Delivery Information Page - Fill up the form (check the shipping address). After that, click on the "Continue to shipping method" button.
  4. Finally, You will then reach the payment information page. After confirming that everything is in order, then click on "Confirm Order". Viola, You are all set! We will begin to process your order.
Yes! Make sure to enter the shipping address of the receiver where you want to deliver the item.
Placing an available item into your cart and/or wish-list does not reserve that item. Available inventory is only assigned to your order after you place your order and receive an e-mail confirmation that we've received your order.
You can only use one per order.