FAQs

Frequently Asked Questions


When you order multiple items at a time, they may be shipped separately as some items are located locally and some international fulfilment centres. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. So please don't panic if you don't receive all of your items at once…they are all on the way.